Terms of service
Last Updated: May 15, 2026
Overview
This website is operated by Fimsol. Throughout the site, the terms “we”, “us”, “our”, and “operator” refer to Fimsol.
Fimsol offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By accessing our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms”), including all policies referenced herein, including our Privacy Policy and Refund Policy.
If you do not agree to these Terms, you may not access the website or use our services.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services.
Fimsol is located at:
3575 Arden Way
Sacramento, California 95864
United States
Section 1 – Use of Our Website
By using this site, you confirm that you are at least the age of majority in your state or province of residence.
You agree not to use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using the website.
You must not transmit viruses, malware, or any harmful code.
A breach of these Terms may result in immediate termination of access to our services.
Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted across networks and adapted to technical requirements of devices or systems.
Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without written permission from us.
Section 3 – Products and Services
We strive to ensure that all product descriptions, images, and pricing are accurate.
However, we cannot guarantee that your device’s display accurately reflects product colors or details.
All products are subject to availability.
We reserve the right to limit quantities, discontinue products, or modify pricing at any time without notice.
Minor variations in color, texture, or appearance may occur due to manufacturing differences or screen settings.
Section 4 – Orders and Acceptance
All orders placed through our website are subject to acceptance and availability.
We reserve the right to refuse, cancel, or limit orders at our discretion, including orders suspected of fraud, abuse, or unauthorized activity.
Once an order has been processed, cancellation or modification may no longer be possible.
Section 5 – Pricing and Payment
All prices displayed on our website are listed in USD unless otherwise stated.
Prices may change without notice.
The price charged will be the price displayed at checkout at the time the order is placed.
Customers agree to provide current, complete, and accurate payment and billing information for all purchases.
Section 6 – Shipping and Delivery
Orders are typically processed within 1–3 business days (Monday–Friday).
Estimated delivery times generally range between 6–12 business days depending on the destination.
Delivery estimates are not guaranteed and may vary due to customs processing, carrier delays, weather conditions, or other circumstances outside our control.
Once an order has been shipped, responsibility for the package transfers to the customer.
If a shipment is returned due to an incorrect address provided by the customer, failed delivery attempts, or refusal to accept the package, return shipping costs may be deducted from the refund amount.
Section 7 – Returns and Refunds
Returns are accepted in accordance with our Refund Policy.
Customers may request a return within 30 days of delivery.
Returned items must be unused, undamaged, and returned in their original packaging.
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Refunds are processed after returned items are received and inspected.
Section 8 – Intellectual Property
All content on this website, including logos, branding, text, graphics, images, product descriptions, and website design, is the property of Fimsol and protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is prohibited.
Section 9 – Third-Party Services
Certain services provided through our website may be operated by third parties, including payment processors, logistics providers, Shopify, analytics providers, and customer support platforms.
We are not responsible for the practices, policies, or content of third-party services.
Customers should review the applicable policies of those third-party providers where appropriate.
Section 10 – Errors and Inaccuracies
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping times, or availability.
We reserve the right to correct errors and update information at any time without prior notice.
Section 11 – Disclaimer of Warranties
All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee uninterrupted, secure, or error-free access to the website or services.
Section 12 – Limitation of Liability
Fimsol shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products, website, or services.
Section 13 – Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of the United States and the State of California.
Section 14 – Changes to Terms
We reserve the right to update, modify, or replace these Terms and Conditions at any time.
Changes become effective immediately upon posting to this page.
Continued use of the website following any updates constitutes acceptance of those changes.
Contact Information
Fimsol
3575 Arden Way
Sacramento, California 95864
United States
Email: support@fimsol.com
Phone: 916-360-0023
Customer support hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)
Response time: Within 24 business hours
Last updated: May 15, 2026